Returns & Exchanges
At Yoshihiro Cutlery, we stand by the quality of our handcrafted blades and offer a 30-day return window for unused items in their original packaging. We strive to ensure every chef and home cook is completely satisfied with the precision and performance of our professional-grade cutlery.
Return Process
- 1.Initiate Request
Contact our customer support team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number and provide your order details.
- 2.Secure Packaging
Carefully wrap the knife in its original wooden saya or blade guard and place it inside the original gift box to prevent damage during transit.
- 3.Shipment
Affix the provided return label to your package and drop it off at any authorized carrier location, ensuring you retain a copy of the tracking number.
- 4.Inspection & Refund
Once our master bladesmiths inspect the returned item for its original condition, we will process your full refund or exchange within 5-7 business days.
