Frequently Asked Questions
Everything you need to know about our handcrafted Japanese knives.
How should I maintain my Yoshihiro knife?
To preserve the blade, hand wash with mild soap and dry immediately. Never use a dishwasher. For carbon steel blades, we recommend applying a light coat of camellia oil to prevent oxidation.
Do you offer international shipping?
Yes, we ship our professional cutlery worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please note that personalized or engraved knives are final sale and cannot be returned.
Can I sharpen my knife at home?
Yes, we recommend using high-quality Japanese whetstones for sharpening. We advise against using electric sharpeners or honing steels, as they can damage the fine edge of handcrafted blades.
How long does it take to process an order?
Standard orders are processed within 1-2 business days. If you have requested custom engraving, please allow an additional 3-5 business days for our artisans to complete your request.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.